Author name: Sandra Valencia

Avoid These Common Pitfalls with Molina Applications

In the complex landscape of health insurance applications—particularly within regulated programs such as Medicaid and Medicare—certain recurring mistakes often hinder the effectiveness of agents and agencies, especially when working with carriers like Molina Healthcare. These common errors can lead to delays, damage client trust, and result in avoidable application rejections. This blog outlines the most […]

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Digital Tools: The Best Platforms for Insurance Agents

  In a highly competitive sector like health insurance, agents and agencies need more than just product knowledge. They must also master the digital tools that extend their reach, improve customer experience, and optimize their daily work. Today, more than ever, platforms powered by artificial intelligence and marketing automation are setting apart those who merely

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CMS Rules 2025: How It Affects Your Marketing Strategy

In the competitive world of health insurance, the way agents and agencies reach potential clients has changed dramatically. Not because of tech trends or shifts in consumer behavior — but due to increasingly strict regulations designed to protect Medicare beneficiaries. Over the past two years, the Centers for Medicare & Medicaid Services (CMS) have implemented

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The 8 Key Metrics to Know if Your Health Insurance Business is Thriving

In the competitive world of health insurance, selling a policy isn’t enough. To truly grow and stay relevant as an agent or agency, you need to know what’s working and what isn’t. That’s where key business metrics come into play. Measuring your performance consistently allows you to make informed decisions, identify areas for improvement, and

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What’s Ahead for ACA, Medicare, and Supplemental Plans

The health insurance landscape in the United States is undergoing significant changes in 2025. From adjustments to the Affordable Care Act (ACA) to reforms in Medicare and updates to supplemental plans, it is essential that insurance agents and agencies stay informed about these developments to properly advise their clients and adapt to new regulations. Below,

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Common Mistakes When Selling Medicare and How to Avoid Them

A practical guide for agents and agencies looking to build trust and ensure compliance Selling Medicare plans can be an excellent growth opportunity for health insurance agents and agencies. This federal program offers valuable options for millions of beneficiaries—especially seniors—and represents a steady source of commission income. However, it’s also a highly regulated, competitive market

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How to Educate Your Clients on Using Their Insurance and Reduce Cancellations

In the competitive world of health insurance, one of the main challenges faced by agents and agencies is client retention. Early policy cancellations not only impact the financial stability of agencies, but also represent missed opportunities to build long-term relationships with policyholders. In many cases, these cancellations are linked to a lack of understanding of

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Scale Your Health Agency Without Losing the Personal Touch

Scaling your health insurance agency is one of the most exciting steps in your professional growth. However, the main challenge many agents and agencies face is how to expand without losing the essence of personalized and close service that clients appreciate so much. The good news is that it is possible to grow while maintaining high-quality service.

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Health Insurance Changes: Are You Ready to Gain New Clients?

The health insurance market is constantly evolving, and those who can adapt quickly find unique opportunities for growth. Recently, CVS Health announced plans to withdraw Aetna’s health insurance plans from the Affordable Care Act (ACA) marketplace by 2026, affecting more than 1 million insured members.[Source: Forbes]   While this type of news may create uncertainty for some,

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