February 21, 2025

The healthcare insurance industry is rapidly evolving with the adoption of Artificial Intelligence Agents (AI Agents) in customer service. These technologies are transforming how insurance agents and agencies interact with their clients, offering a faster, more efficient, and highly personalized service. As consumers seek immediate responses and seamless experiences, AI Agents have become a key […]

The health insurance market in the United States is rapidly evolving. According to a recent report from the U.S. Government Accountability Office (GAO), health insurance costs have increased due to the growing market concentration, where fewer insurers dominate the sector. While this may seem like a challenge, it presents a major opportunity for health insurance

2025 brings significant challenges for hiring in the health insurance industry. With a low unemployment rate and increasing competition for qualified talent, agencies face longer times to fill vacancies, greater difficulty in attracting candidates, and the need to stand out in a saturated job market. In this blog, we will explore the main recruitment challenges